ODISHA POWER TRANSMISSION CORPORATION LIMITED (OPTCL), one of the largest Transmission Utility in the country was incorporated in March 2004 under the Companies Act, 1956 as a company wholly owned by the Government of Odisha to undertake the business of transmission and wheeling of electricity in the State. The registered office of the Company is situated at Bhubaneswar, the capital of the State of Odisha. Its projects and field units are spread all over the State.
OPTCL Samadhan Cell (eSamadhan) is a customised portal with an aim to redress grievances for the services provided by OPTCL. Grievances can be logded at any place and will land in concerned department to which the grievance pertain.
Further, once a grievance is registered, system generates a unique registration number and auto generates ackowledgement through SMS.